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If you’re this customer from Thursday, you ordered a cinnamon soda just as we ran out of seltzer, so I raced to try to buy some before you finished your sandwich. I made it just in time. Hope you liked the cinnamon soda.

We didn’t know sodas would be such a hit at dinner. We make Italian style sodas: fill the glass with ice, add syrup, then top off the soda with seltzer. Problem is, we’re running out of seltzer every night.

We’re opening and throwing out a bunch of plastic liter bottles every night to make sodas, paying a couple bucks for each bottle, and I’m pretty sure the guy who owns the corner store near Kendall isn’t happy that because of Clover, he doesn’t have any seltzer left at the end of the week. And we’re still running out.

We don’t want a hand-held soda dispenser or anything that looks like it would be behind a bar. And we need something that will stay fizzy. A couple people have talked about carbonators you can make yourself, and there are a few companies that make carbonators for “home use” too (Soda Stream is one). Not sure which would be more cost-effective than buying seltzer.

Dinner Transition

The lunch rush quiets down at about 2-3pm, and then dinner starts. The truck goes from having 9 people hustling in and around it to 2 or 3.

Today around that transitional time, one of you ordered a sandwich, a couple fries, and a drink. You waited for five minutes or so, got your fries and drinks, and your chickpea fritter didn’t come. Then you asked for your money back, and said something about the crew being tired after the lunch rush.

This is true. We’ve all finally paused after a couple really hard hours. But it’s not an excuse. There’s a bunch of stuff we can do better during this transition (continue using the iPod system is one, having a consistent person taking orders is another). Come by tomorrow – we’ll get it right.

By the way, this is a picture from dinner a few weeks ago, we were so excited to have our first real dinner crowd.

I found this great honey from JP, so I thought we could do a honey rosemary soda. Peter said he’d make a recipe. We thought we’d be serving the soda that evening. I think this was Monday…

So, what we learned: rosemary does some strange things when you heat it up.

First Peter tried blending up the rosemary, and combining it with a hot honey syrup. You couldn’t taste honey at all. It tasted like eating a Christmas tree. The next day, we tried steeping the rosemary in hot water and combining that steeped water with honey. It tasted like menthol.

We were about to give up on Friday when Peter had the morning off. He spent the whole morning at the kitchen testing the soda recipe, and brought this to us for dinner service. Pete steeped rosemary in cold syrup, then poured the honey over the top. You get the honey taste first, then a really good rosemary taste at the end. Look for this one and a couple new sodas (cinnamon, brown sugar ginger) at dinner next week.

We’ve been doing a 3pm special the past few weeks. First, fried pickles, then plantains, and now corn fritters. A bunch of you have stopped by to try them. But there was something missing. By the time dinner rolled around, we would be running low on drinks. I told Chris we needed to do a special drink just for the dinner crowd. I thought homemade sodas would be fun. The next day, we made it happen.

Pete went out and got a ton of watermelon, and blended it up to make watermelon soda. This picture is the base for the watermelon – isn’t it pretty? I brought some ginger, and we blended it with brown sugar to make a ginger soda.

This is the kind of thing that’s fun to do at dinner when it’s not as busy and you have the time to mix up the sodas one serving at a time. If you had sodas on Friday, let us know what you thought. We’ll be doing more throughout the week at dinner.

Sometimes when we have two people taking orders and the line is really long, it can be kind of confusing as to who you order from. One order-taker stands in front of the other order-taker. I stand back closest to the truck, so I need to beckon the next person in line. Sometimes I wave. Sometimes I raise my iPod in the air. Mostly I just say, “I can help the next person…down here!”

Apparently the folks at Dewey are way more timid about coming forward than at MIT. Ayr was taking orders and one person ordered from 6 or 10 feet away from where he was standing. He made an announcement to the line. Something like, it’s okay, guys, we don’t bite, you can come closer!

Alright, Ayr, I think I found the worst possible solution. I was at 7-11. They had two cashiers and a pretty long line. The second cashier finished with a customer. Then, to beckon the next person in line (me) he just raised his hands up and clapped loudly in my direction. I couldn’t stop laughing because I knew how he felt. But don’t worry, I won’t adopt his method.

Tony, I think you have some competition in the kitchen. Sara is one of our regulars. One day she said she was going to make seitan at home. I thought…Good luck!

Seitan is one of the most labor-intensive things we make. We knead wheat gluten and barbecue broth into something like a loaf of bread. We cut the dough into thin slices, and simmer them for an hour or longer in barbecue sauce. Then on the truck we bake the seitan with the cheddar and caramelized onions.

I told Sara the ingredients to buy (wheat gluten, the exact barbecue spices from Christina’s spice shop) and gave her some really detailed instructions on a paper bag.

Actually, it took two paper bags. There were some drawings. There were also some warnings…

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Accident Phone

Not to make all my posts about my bad qualities (like my inability to find plantains) but here’s another. I’m becoming a bit accident prone.

Last week I was biking down a very quiet Inman street. I hit a small
pothole, crashed into a parked car, and did some damage to my shoulder. I’m not supposed to lift anything with my left hand, which is why you haven’t seen much of me on board the truck (lots of lifting up there).

Today I was taking orders and slipped in the rain. The iPod hit the ground, and now the screen looks like this. I’m sorry, guys.

It still works, but it’s not pretty. I know one of our customers works at the Apple store. This post is for you. I’ll personally buy you a week of sandwiches if you can give me a fix.

See the bags of carrots that guy is holding? Those are headed to Clover. I went down to Rhode Island to see how some of our food gets distributed. Distribution is an area you don’t hear about much. You hear about farmers, you hear about restaurants. But distribution, ordering, deliveries is something we deal with every day. (I think Brian could could have written an entire post on trying to make sense of the woman who mans the phones after business hours at Russo’s, but that’s another story.)

We get some of our produce, and the Narrangansett yogurt you’ve been eating in the mornings, through a pretty slick nonprofit called Farm Fresh Rhode Island. I worked with them one morning to get a huge volume of stuff from farmers to restaurants.

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Bad looker

The new folks might not know this, because I’ve tried hard to keep it it under wraps, but I have a nickname. It’s “Bad Looker,” or Bill for short. Jeremiah made it up, and it’s not really that funny. But sometimes, it really fits. Sometimes, I just don’t look hard enough. Yesterday was one of those times.

We’ve been doing an afternoon special for the past two weeks. I love these specials. This week, fried plantains. At 3pm, it was time to start frying up the plantains. We ran through the few plantains left from yesterday, and then I started looking for the plantains that had been dropped off that afternoon in the resupply van. I looked everywhere. Kevin looked everywhere. There were no plantains on the truck.

I called Rolando, I called Chris, I even texted Enzo, suggesting that our truck had been sabotaged as part of the truck-to-truck competition.

Then, a customer came by, saying she’d been thinking about fried plantains all day. We had to tell her we were all sold out. I looked one more time. Right at the front of the truck, hidden under some crates, was a white plastic container, full of plantains. Kevin tried to call after the woman, but she was already gone. We didn’t get your name – but please come back tomorrow. Ask for Bill. I’ll fry you up some plantains.

Those of you who’ve been following us for a while know about the back door on the MIT truck. It is exactly the right height for banging your head when you’re stepping off the truck. Nearly everyone has fallen victim to it at one point or another.

Last week, LJ banged his head really hard and Chris Anderson (who’s just come on full time) decided it would be the last time.

That’s LJ in the foreground recovering, and Chris in the background, attaching foam and bright red tape to the ledge. It’s an ugly fix, but the alternative is worse. Sorry LJ. Thank you, Chris.

Bonnibel

Meet Bonnibel. She worked in communications until she realized she loved the world of food. Ask her about farming, composting, or food policy, and you’ll get as excited as she is. Bonnibel’s from Texas but her family is Filipino, I’ve been begging her to make us some Filipino food.

Bonnibel’s been with us for two months, but it was just during the last week that she meandered over to the fryer. And if the rest of us are lucky, the fryer is where she’ll stay. Bonnibel rocks the fryer. Even though it’s hot back there, the fry baskets are heavy, and you can hardly hear because the hood is so loud, everything she puts out is hot, perfectly cooked, and ready before we even know we need it.

Bonnibel might have realized she’s going to have a tough time moving away from the fry station. Tonight she started signing emails as “Fryer B.”

Adios Pimentos

Next week we premiere a new seasonal sandwich, so I thought I’d share the story behind the pimento.

I grew up in Texas eating pimento cheese sandwiches all the time. Never saw the sandwich outside the South. It’s really simple: grated cheese, mayo, and pimento peppers (the same sweet red peppers you find inside green olives).

For the Clover version we did a mix of sharp cheddar, roasted red peppers, dill, capers, pickled celery, and cucumbers tossed with Aleppo pepper. The pimento started off slow, but the past few weeks we’ve been selling out of it every day. Let us know what you thought.

Just in time for the summer, a power hose has arrived at Clover.

Ayr drilled holes in the floor of the trucks, which means we can scrub the floors and then use the hose to spray the floors down. The water drains right out. It’s easier and more fun than mopping.

Antony

This is Antony. He was our last dinner customer of the night last night. And as far as I know, he is our most shining example of a successful pre-order.

Nearly every day, Antony comes by for breakfast, and while he’s at the truck, he pre-pays for his lunch order – one chickpea fritter and rosemary fries. He comes back at 1pm to pick it up.

The crew, and especially Brian, has gotten really good at having Antony’s chickpeas and fries coming right out of the fryer by the time we see him rounding the corner at 12:59.

Soon Antony won’t be at MIT every day. He promised us he’ll still come by on the days he’s on campus, but Antony, you’ve trained us well! – I think we’ll always have a chickpea and fries waiting at 1pm for you.

USDA

When I was working in Washington DC, I wanted to see Michelle Obama’s vegetable garden. I tried to track it down, but ended up at a small garden outside the headquarters of the US Department of Agriculture right near the Smithsonian. There are a bunch of vegetable gardens the USDA has started to run this year. In May, chard and kale were growing.

I went inside the USDA headquarters to check out the visitors center. It was really strange. It had some of the nicest volunteers, who showed me a display of food the USDA has been involved in creating (like boxed mashed potatoes) and gave me a collection of pamphlets. Like this one, about attack worms.

Really cool gardens, kind of outdated visitors center.

Systems are improving back at the kitchen. These pickled onions and cabbage are inside “third pan” Cambros (clear kitchen-grade containers).

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It didn’t take too many evenings of unloading the Clover truck to realize that regular sneakers weren’t going to cut it. During the winter I wore some men’s boots, they were really comfortable and had great grip, but they were really ugly.

This week I decided to spring for kitchen clogs. There are a couple brands of clogs that you see in kitchens. Crocs (less expensive), and Danskos (expensive).

This is a picture of my new pair of Danskos, on the springy “turf” at the playground near our commissary. After a week of wearing them, I’m not so sure they were worth the money. They’re really supportive if you’re standing still, but as some of you may have witnessed, I’ve come really close to twisting my ankle. Somehow I don’t think it’s part of the breaking-in process…

Can you see the message on the screen of our credit-card machine? I’m sure some of you have had the pleasure. It says “waiting on net” and then the word “fatal.” Not a good message.

For the past week at MIT, we didn’t have a credit card machine. When the machine returned Thursday, it made one transaction and died. Friday we got it fixed, and maybe twenty of you were able to pay with cards. Then, while one of you was paying for lunch around 2:30, it reverted to its favorite message: “waiting on net,” and died.

These machines work on pager networks, and the networks around MIT aren’t very good. Back at the kitchen, the machine connected to the network just fine.

Chris, Bonnibel and I were driving the truck back to the commissary Friday afternoon. We stopped to fill the truck with gas and propane. A huge moving truck was blocking the propane-filling station, and it wasn’t going to move for 45 minutes.

We were stranded at the gas station.

At least it was a beautiful day. A couple of people came by and asked what we were serving. We almost opened back up and started service again. Instead we ate ice cream from the gas station.

We know you don’t like it when we run out of things like napkins and forks. We don’t like it either.

Every night we pack the truck with paper/plastic items. But there are times we forget something. Or we remember to pack it, but we can’t find it during the lunch rush.

Right now the scenario can go like this: you ask whether we have forks. One of us runs to the front of the truck, you hear a lot of rattling of milk crates, and we emerge, hopefully with forks, but maybe not.

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