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Staff

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Goodbye Brian

The same week we welcome one of our original employees back into the fold (Hat), we have to say goodbye to Brian.

This is tough for us all. Brian has been an important part of Clover since the end of last summer. He’s seen us through our first evening service, our first winter, and some tough times when we were covering holes left by unexpected departures. He’s helped us increase the number of people we feed three-fold, and helped us adapt to a new truck.

Brian’s commitment to quality and detail has elevated everyone around him. We’re going to miss him. Brian is going to be kicking it in Denver. We’re not-so-secretly hoping he gets tired of the thin air and finds his way back. Until then, good luck Brian, and we’ll miss you.

In honor of Brian we’re going to be giving away sodas at lunch today. Come on by and lift a bubbly glass.

Bonnibel

Meet Bonnibel. She worked in communications until she realized she loved the world of food. Ask her about farming, composting, or food policy, and you’ll get as excited as she is. Bonnibel’s from Texas but her family is Filipino, I’ve been begging her to make us some Filipino food.

Bonnibel’s been with us for two months, but it was just during the last week that she meandered over to the fryer. And if the rest of us are lucky, the fryer is where she’ll stay. Bonnibel rocks the fryer. Even though it’s hot back there, the fry baskets are heavy, and you can hardly hear because the hood is so loud, everything she puts out is hot, perfectly cooked, and ready before we even know we need it.

Bonnibel might have realized she’s going to have a tough time moving away from the fry station. Tonight she started signing emails as “Fryer B.”

Anna

This is Anna. We started working at Clover around the same time last summer. She’s probably the fastest sandwich-maker, she’s also great at the expediting position, and she is the creator of some long-running jokes on the truck.

For a while, Anna was the only person who wore size small gloves, and when we would pack the truck at night, we would always forget to pack small gloves. So she would be forced to wear these huge gloves.

Anna is from Seattle, so she grew up with year-round farmer’s markets. Some of the stuff she talks about I haven’t even tasted (like marionberries that only grow in the Pacific Northwest).

Anna’s great with purveyors. Some of you came to Feast Mass the other week. She and I helped plan the food, and she worked with Pretty Things to get us beer and Clear Flour to get us bread. We all think she has a future in that kind of work. Look for her getting involved more in sourcing, purveyors, and maybe some staff field trips (berry-picking?) as summer at Clover approaches.

It was raining really really hard. But we set-up, did our best to write up our board, and had a blast at the Food Project’s City Farm Fest. Big thanks to everyone for inviting us, we were really excited to be included.

Rolando, Nora, and I served up to mostly first time customers, doing our best to answer questions and get food out quickly. Thanks all.

We’re going to be at the Arnold Arboretum tomorrow (Sunday) 10am – 2pm. See you there.

Beth

Beth is our first MIT student/ employee. Well, if you don’t include my sister. Beth has been a customer for a while and took us up on the invitation to jump about last week. Of course she did a killer job. Here’s to hoping she’s the first of many. We need help! Oh, did I mention we’re hiring…

Last time around I bought organic hats. They cost me over $20/ hat. This time, trucker hats: $7.56/ hat.

You can have one for $10.

Lucia

This is the face behind many of the posts you’ve been reading lately. Lucia has pitched in to help me with the blog. She’s also the person behind the Persian New Year soup (one of our most unusual and loved soups) and the new Pimento Sandwich that premiered this week in the seasonal sandwich slot.

Lucia made a big splash at her interview. See if you can find it, it’s a post called “interviewees” from August. When Lucia’s birthday came around the folks we work alongside back at our commissary, Down Home Delivery, made her a cake and got her a present. That’s Lucia, she came carrying cupcakes and giving of herself, and in turn those of us who are lucky enough to know her want to give back.

Recently Lucia has taken up 2 important posts at Clover: (1) she’s helping me keep the blog up to date, and (2) she’s managing the PM shift.

She’s away for 2 weeks, but say hi when she comes back.

Are those shoes purple? Are they sparkling?

Yup, and yup. And check the lace job. Some of you may remember when we ran a survey last month. I wore some flashy shoes from Concepts and asked those of you who took the survey to deliver the secret code: “I like your shoes” if they wanted their reward.

This time around Brian is wearing the shoes. And I’m jealous. Just look at those sparkle! And I never knew you could lace like that. Awesome.

Brian

This one has been a long time coming – if you eat with us you probably already know Brian. And if you don’t, you can recognize him easily from now on. He’ll be the one wearing purple, sparkly sneakers (if you took the Clover survey you know why).

Brian comes from the Midwest (Ohio). A series of awesome jobs brought him to Clover. Actually I think Brian has had the most creative jobs of anyone on the truck – from a summer working at a zoo (I think this is true…) to time spent in New York working in a high-end wine cellar. Brian got interested in good food and good drinks early on, and has managed at some really great restaurants, most recently at Craigie on Main.

Brian has been here since September and is running the truck these days, coordinating everything from staffing to ordering food to making sure the lunch rush runs smoothly, and he’s doing a great job keeping on top of the dozens of issues that emerge every day here. We like Brian because of his attention to detail (you’ll never find anything messy or out of order after Brian has worked a shift) and his creative, sometimes shocking re-imaginings of Clover sandwiches (more on that later…)

Matt

This is Matt. He joined us about a month ago. Matt went to culinary school in upstate New York but spent the better part of last year doing hard work on farms in Italy and France.

One of the best things about Matt is his impressions of Clover ingredients and people from his hometown (Hyde Park, Mass). Let me explain. We use a crushed red pepper, called aleppo, to season some of our items, like the spicy carrot soup. When Matt found out what it was called he kept laughing. Apparently in his town there’s a guy named Al Leppo who comes to all the baseball games and heckles the players. So whenever we use aleppo, Matt’s impression of Al Leppo comes out.

Matt is leading the morning shift for us these days, getting up at 5 in the morning, loading the truck, driving it to MIT, starting breakfast and working through the lunch rush. He’s doing a great job pulling it all together, and we’re really excited to have him on board.

Jeremiah

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I’m going to start to open this blog up to some of the other folks who’ve been making your food. I want the Clover voice to start to reflect their thoughts, and I’d love you all to get to know them better.

We’ll start off with Jeremiah. He’s actually our second Jeremiah. The other you may remember if you were eating with us over the summer, we usually call him Jerry.

This Jeremiah came to us most recently from kitchens in Switzerland. He is a graduate from Johnson & Wales (via Rolando) where he studied culinary arts and nutrition. Jeremiah is one of the taller folks working on the truck right now. He was the one dressed as a giraffe for halloween. And now Jeremiah helps me make Clover difficult for shorter folks as we’re always packing stuff up high and far away. He’s also had his share of lumps from that #@$(* rear door that knocks us all on the head.

You can thank Jeremiah for helping us push forward the breakfast menu (circulating eggs were his idea), bringing us some new soups (sweet potato) and creative garnishes (fried onion), and doing a ton of the heavy lifting back at the kitchen, literally. He’s helping us with the nutritionals working with Chris, so I’m hoping to get him to author some upcoming posts on that topic. Now that you know Jeremiah say hi next time you’re by.

Lightning

Nobody believed me when I told them how fast Rolando and I clean. So here’s some proof: that blur is one of our hands.

(Forgive me for a bit of an inside joke. It was old times again when Rolando and I tool over cleaning/ shut down this past Friday so that the team could enjoy drinks.)

Potato faces

Leah LOVES her potato faces. We’re soon going to have a full photo gallery of these.

Meet Jeremiah

This is Jeremiah. He joined us early in September. Jeremiah went to school at Johnson and Wales, he studied nutrition (in addition to culinary arts). He just got back from Switzerland where he was working at a restaurant, and we’re happy he decided to come back.

Jeremiah once played pro-soccer. He loves to climb, but a shipping company “lost” all of his gear, so he’s off the rocks for a while. I’ve got plans to get him hooked on New England surfing.

Like all of us, he’s got a crazy work ethic, and really loves food. Say hi next time you’re by for breakfast, he’s anchoring that shift for us these days.

Hat and Jerry

This week is the last for Hat and Jeremiah. They’re not going too far, Jerry is still going to work a day or two every week, and Hat is going to help us with a food literacy project we’re cooking up. But we’re going to miss their daily presence.

Hat is from Florida, she moved there from Thailand when she was little. Her parents ran an amazing Thai restaurant with only 6 items in the menu. Now she’s a student at Dartmouth. We haven’t had much luck convincing her to drop out, but we hope she’ll come back after she graduates this spring. One of Hat’s most endearing qualities may actually be a neurological condition or disease of some sort. She calls vegetables by the wrong name, all the time. Her favorite vegetable description is “cabbage.” As in “hold the lettuce? What’s that? We dont put lettuce on the BLT. You mean the cabbage?” (this after Hat had been making BLTs everyday for 3 weeks)

Jerry grew up in Arlington. His dad’s a cook so he grew up exposed to the crazy world of food service. Jerry’s the guy always smiling, laughing, or encouraging others. He’s now one of the fastest sandwich hands (I’d say THE fastest if I wasn’t scared of Leah).

Hat and Jerry, we’re going to miss you guys.

Interviewees

We’re on a hiring blitz. You may have noticed some interviewees. We have about 3 slots to fill, spanning skill levels. And here are the numbers:
- 130+ respondents
- Approximately 25 will be invited to stop by the truck
- 15 will do full interviews
- 3 will join us

Leah is using her awesome organizer skills to pull it all together.

We need people we enjoy working alongside, who love hard work, and live food. Of course a little bribe never hurt (see below),

Brunch

It’s happening folks. Rolando and I realized that the tricky thing about brunch is that it takes a long time before we get many cycles in. With lunch we had our 10th try at the end of week 2. With brunch we’re not going to have our 10th try for a couple more months.

But this past Sunday we stepped it up a few notches. If you came by you found we were:

- Better on service (not perfect, but much better)

- Trying different batters, including a vegan pancake

- Offering new items, including a heaping bowl of fruit with yogurt and granola (super-sized version of our breakfast favorite but with fresh fruit rather than compote)

- Highlighting stone fruit (just coming into season), and local yogurt (this time from Narragansett, RI)

- Extended hours (we opened at 10am)

If you didn’t make it by you’ll have another chance next week: 10am – 1pm, Sunday (8/23)

I’m not happy with our brunch. We’re not delivering as I think we can. So look for some significant changes over the next few Sundays. We’re going to improve the menu and operations.

For one, our pancakes need to be the best you’ve ever eaten. They are not there yet. We need solid vegan options. And much tighter operations (last week we ended up serving on 7-11 plates because our bamboo ones were forgotten.

How you can help:
(1) give us honest and harsh feedback. Hold us to a high standard (but please don’t ever call us gourmet)
(2) If you haven’t yet, come check us out. Starting this Sunday we’re going to expand the hours, 10am-1pm

Leah

It’s been too long. And you know how things get when you wait too long, expectation builds, and it gets tougher and tougher to do something that would have been simple a long time ago.

Many of you already know her. this is Leah, Clover’s newest leader. Above Leah is posing with her perfect pop-overs. Something that took a few weeks to achieve (Leah — that’s all it was, a few weeks!). Many of you were kind and supportive through the popover disaster days (half of which were Chris’ doing). But now Leah has conquered these along with a couple dozen other recipes and Clover’s thousands of idiosyncrasies. Someday we’ll be a machine, but right now Leah and others have to deal with a lot of problem solving on the fly. Leah’s been bringing us in line, and doing an awesome job managing the truck.

Leah used to be an organizer for the Obama campaign. She LOVES Ohio (don’t dare say anything critical about Ohio around her). Despite her passion for Ohio she is Boston born and raised (JP). I think Leah likes us all best at Thursday night drinks when the week is almost over and the pitcher is almost empty. But we love her all the time, and are thrilled to have her on board, even early in the morning when she’s a bit cranky.

Brian

The Clover staff is starting to come together. The training is paying off, serve times are coming down, we have our own hats, aprons, and t-shirts on the way, and we’re having a blast. I’m going to start introducing you to some of the folks who’ve been serving it up.

Brian has been with us the longest, other than Chris (who was already introduced a long time ago). Brian helped me get the truck back up in mid-March, alongside a Brazilian guy called Anderson. He’s got a ton of experience in foodservice, from working distribution warehouses to fast food. Brian is from Boston. He’s become our go-to guy for the fryer, and clean-up at the end of the day. So now he’s responsible for training up new folks on that stuff.

Mostly we all enjoy his company. Somedays, when we don’t need his frying skills in the back, you’ll see him up-front with customers, another job he does really well.

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