Did your eggplant look like this? If so, we’re sorry. A customer at the DWY truck told Rolando the other day that she got the oiliest eggplant ever. When he offered her something else, she said she’d already consumed too many calories just from eating all that oil.
We have this goal of improving quality as we grow. And while it’s not what you expect from growth or expansion, and I’m sure a few of you may have trouble believing it, our food quality has improved massively in recent years. Ayr and Rolando tell stories about things we just don’t face anymore.
But we still fall down sometimes. In this case, there were a couple factors that went into creating that oil bomb. We cut and salt eggplant on board every single morning. When it’s salted correctly and fried for the right amount of time (different depending on the size of slice, the temperature of the oil, the amount of eggplant in the fryer), our Eggplant is absolutely delicious. If any of these steps are not done properly, you’re left with a greasy mess.
If you see Rolando on board, he’s probably doing some training on Eggplant. We’re hoping we can nail this across the board in 1-2 weeks. You can help. If you eat one, tell us what your experience was like.
I’m glad I saw this – I had an egg & eggplant late Friday afternoon (10/5) from the MIT truck and it was incredibly, incredibly oily. After the first bite the oil was running down my hands and forearms and, like the picture above, the paper ended up translucent – I had to make a pit stop at the Kendall Sq. Marriott to clean up on my way back to the office. This was the first egg and eggplant I’ve had in while so I was afraid that this was the current design, but I’m glad to see it’s a known issue and is being addressed. I’ll be sure to try one again soon if I can pull myself away from the chickpea fritter.
The one I had today was back to being the awesome sandwich I remember. The eggplant was perfect, and everything held together well. When this sandwich is just right, I think it’s my favorite. Thanks for taking the time to train people on it again!