The other day I attended a presentation put on by the City of Boston about a “restaurant roadmap.” An intern in the mayor’s office, Michelle, was largely responsible for this. I think it could be a great thing for restauranteurs. It doesn’t change a single thing. The process is just as unwieldy as ever. But it does put everything on one piece of paper, and puts the forms etc. online. Amazing how a little bit of transparency can make such a large difference.