
You’re fired
I’ve only done this twice in the past: Today I fired a customer. This super aggressive guy came in (details follow):

I’ve only done this twice in the past: Today I fired a customer. This super aggressive guy came in (details follow):


This is the bathroom at a location of the most successful fast food company in the country right now (no, it’s not us). You might

That’s Eddie cutting cucumbers for Israeli salad, the cucumber and tomato salad we put on the chickpea fritter and egg and eggplant sandwich. We figured

As with most pictures of Chris this one is a little fuzzy. If you haven’t met him, Chris is the one running Harvard Square. The

I was invited to a press event this past Saturday. First time I’d been at one of these things.


We’ve struggled over the past few years trying to figure out how to deal with press. I tried saying no, that didn’t work very well.

The tables in Harvard Square are made out of a material called ChemTop. It’s a laboratory counter material. Get it, food lab, lab counters :

At Harvard, we pour our coffee beans into these quart deli containers (one is always Barrington, one is a different roaster we’ve visited) before we