Our Mistakes

From the archives

If it freezes, that’s okay

8 March, 2015: Sara is working on a series of cleaning videos for employees. The goal is to get everyone to work to the same standard across different Clover locations. We’re starting with mopping, stainless steel cleaning, bathroom cleaning, and window cleaning. Sara is probably the most optimistic person at Clover, a characteristic you can see when our freezing Boston winter… Read More

From the archives

We’ll never make the best cup of hot chocolate

21 January, 2015: We desperately wanted to make hot chocolate work this year. It was a recurring theme at our Food Development meetings. We tried: -coconut milk and chocolate -heavy cream and chocolate -heavy cream and cocoa powder -milk and cocoa powder -steaming milk and holding it in a soup warmer -steaming milk and holding it a water heater -blending in… Read More

From the archives

Thick cut potato chips

9 December, 2014: I don’t know why I’ve never had this before. Have you ever seen or had these? Thick cut potato chips. Really thick, 1/8th inch? Maybe 1/16th? I’d say they’re about as thick as 4 Lays chips stacked on top of one another. I have to say I’ve never eaten chips like these anywhere. Almost as thick as… Read More

From the archives

Loading dock graffiti

11 September, 2014: That’s our loading dock at Clover HUB. As we’ve been getting busier what once felt like too much space is starting to feel tighter. We have a standing meeting of our Corporate team Thursday afternoons. This past week we met over at the HUB so that we could help figure out how we can organize the loading dock for… Read More

From the archives

Arrivederci Panelle!

11 August, 2014: The Panella is on its last days. You can get it today and tomorrow, and then it’s gone until this time next year. It’s been a wild ride. We caused a stock-out of chickpea flour at Christina’s, where we buy our spices. We made a lot of people very happy. But we also screwed up the sandwich more… Read More

From the archives

You’ll never taste this salad, and that’s a good thing

22 July, 2014: It’s heading to the grave of good ideas that just don’t scale up. I made this amazing salad with ingredients from the Union Square Farmers Market. I wanted to build the salad around Fiore di Nonno string cheese. They make this unbelievable braided string cheese studded with nigella. It’s nothing like the string cheese from the supermarket. I cut… Read More

From the archives

Big great bread disaster

11 July, 2014: Yesterday we had the 3rd great bread disaster of Clover’s history. Our baker sent us bread that was undercooked and we didn’t catch it early enough. The bread was doughy on the inside and flat, not fluffy as our bread should be. Chris sent a note to all managers, we sifted through the bread pulling the stuff that… Read More

From the archives

Ayr messes up Pretty Things T-shirt

6 June, 2014: Maybe not that big a mistake in the grand scheme of things, but this one had us running around these past 24 hours. We have a big event with Pretty Things tonight. It’s going to be amazing. We’re selling 4 of their beers, 2 at Kendall, 2 at HUB. Even installed a new tap at the HUB… Read More

From the archives

CloverWTR launches

29 April, 2014: Yesterday I joined Julian and James to launch the newest addition to the Clover fleet at the Arsenal Mall. We’re going to call this one CloverWTR (Twitter, etc.). These were our first customers. And by the smiles on their faces you’d have no idea I made them wait around for 20 minutes before they could order. We… Read More

From the archives

That’s Yo-Yo Ma, really

26 April, 2014: We had an event at Clover HSQ the other night with the Harvard Innovation Lab and the Silk Road Ensemble. Yo-Yo Ma was there, which was really exciting for all of us who love his music. And they were filming a documentary about the work he does with Silk Road. Azeb is an order taker at Harvard… Read More

From the archives

Fireball thwarts Alewife day 1

17 March, 2014: Everything was in place for our grand opening of CloverAWF. The permits were in place. The food was packed. There was even a line forming in the Vecna parking lot. And then our fryer started producing a fireball. We’ve got our best technicians working on this problem so that the truck is ready to make food for… Read More

From the archives

Ayr is missing

10 February, 2014:   I’ve done a terrible job posting almost this entire year. We’re super lucky we have Lucia, because I just haven’t been sharing our stories. Sorry. This isn’t the first time in Clover’s history this has happened. We like to think of this website as a complete record of our adventure. The truth is there are swaths… Read More