Our Mistakes

From the archives

Uncategorized Posts

12 January, 2011: The snow is giving us some time to work on the website. When you write a post, but don’t assign it to a category like operations, team, or menu, WordPress posts it as “uncategorized.” There were something like 145 uncategorized posts, most of them from Sept-December 2008, right when Clover first opened. I’m going through and assigning… Read More

From the archives

Keeping up

4 May, 2010: Hi folks. We’re doing our best to keep up these days. Coming out of April we’re leaving behind our busiest month ever. You already know we’re having trouble keeping food stocked. And it’s become common to be standing in a line at breakfast, something that was unheard of in the past. It’s exciting, and energizing, and exhausting,… Read More

From the archives

The great sandwich disaster of 2010

23 April, 2010: I expect you will all forget this quickly, we will not. Yesterday I ran the “eastern” sandwich station as we call it (middle-eastern). And I was faced with a really tough decision. Generally we will not serve food we aren’t proud of. In front of me I had the worst excuse for hummus I’d ever seen. And… Read More

From the archives

Even iPad struggles to keep up with Clover lunch rush

6 April, 2010: So we bought an iPad, surprised? I have big plans for the iPad on the truck. We keep all of our recipes, staffing schedules, inventory, etc. online. I thought the iPad would be the perfect way to access that stuff, if we could keep it on. 5 minutes into it’s first lunch shift the iPad shut down… Read More

From the archives

Oatmeal Breakfast Sandwich

20 March, 2010: Every so often, someone asks us what is in the oatmeal breakfast sandwich. Guesses have included bread made of oatmeal cookies. It’s our fault – on the whiteboard it looks like oatmeal and breakfast sandwich are one item instead of two. No, we don’t have an oatmeal breakfast sandwich. Yes, we need to fix the board to… Read More

From the archives

Back to Pen and Paper

23 February, 2010: My first day at Clover, back in August, was also the last day of order-taking by pen and paper. The next day, we got our POS system, with a server, an iPod Touch for order-taking, one at each sandwich station, and one for the expeditor, the person who hands out your food. Yesterday the server wasn’t working… Read More

From the archives

Sorry for the wait

11 February, 2010: I’ve got a few apologies to make. First, for Jeremiah, who should be writing this, we screwed up the other day. We were short staffed, we didn’t get everything prepped in time, we had a staff member call in last minute to say she wasn’t coming, it was a perfect storm. A perfect storm that had a… Read More

From the archives

No more agility test

16 December, 2009: Those of you taking advantage of our late hours have noticed my trip cord. I ran an extension cord to our tree lights and it was a serious inexcusable hazard to night walkers. I became scared we would trip a pregnant woman, or worse, our favorite customer Julie, so I took charge and safety-d it up. Read More

From the archives

ABClover

8 September, 2009: I ran out of Clover hot cups. One of the challenges of operating the truck is that if we don’t pack something, that’s it. For example: no lettuce? No BLT, no BBQ. No potatoes? No fries. No hot cups? No coffee. Well, in this case we were bailed out by our friends down the street. Stealth coffee. Read More

From the archives

That #Q$%# window!

3 September, 2009: If you read this blog consistently you know that we embrace our screw ups. But we like them to have low or no cost. I made one mistake early on that has cost us all dearly. It has to do with the design of the window in the rear. Basically it’s the perfect height to knock everyone’s… Read More

From the archives

Big mistake

15 July, 2009: By accident a couple of bad Quinoa salads went out the other day. They were burnt, and we did not intend to sell them, but a few of you may have gotten stuck with them. If you had a bad quinoa experience please come talk to me and give us a chance to try to make it… Read More

From the archives

We’ve been making stories

15 July, 2009: Where have we been? Having adventures. We’ll start with this one: the other day somebody (it was likely me) drove under something too low. Was it a tree? A hanging clearance sign? We don’t know. It knocked our vent off. So this image is of me on top of the truck, replacing the exhaust fan. Read More