9 August, 2019: We’ve turned on tipping. The bottom line: our staff are taking home a lot more money each week. That’s great. And it’s why we’re taking tips now. I’d held off on this for a long time. There is so much about tipping that is nasty. But I think technology has allowed us to avoid most of the… Read More
6 August, 2019: I’m really excited to announce that we’re opening our next restaurant at 565 Boylston St., directly across from Copley Square. I’ve wanted to be in the Back Bay for a long long time. We were counting the other day and I think we have more than 1,200 requests from Back Bay folks over the years. Forgive us… Read More
31 July, 2019: I just got back from a 3 week road trip with my family. I promised more than once to send pictures along the way but I didn’t. I’m not sure why. I think I was just enjoying being off grid. Just wanted to keep those experiences to myself at the moment. Now I’m back in Boston. Man… Read More
12 June, 2019: We’re testing new platters at CloverKND. Reception has been extremely positive. Maybe better than what we saw with the original meatball test. This photo is from the customer feedback wall at Kendall. It’s been super positive so far. And I love how the customer at Kendall Square are taking the opportunity to give us feedback on other… Read More
11 June, 2019: Rhubarb is back. As many of you know I grew up with rhubarb and love love love it. It feels like childhood to me. My Grandmother is at the end of her life right now. She’s 101 years old. She and my mom are responsible for my love of pie. They taught me how to make pie.… Read More
5 June, 2019: I’m subscribed to Sweetgreen’s email list because they do a lot of great things and it’s part of my job to stay up to date with what is going on. Last week I got an email that said “Summer came early.” This made me roll my eyes. Of course Summer didn’t come early. Sweetgreen, like others in… Read More
12 May, 2019: That’s me. I’m drawing Clovers (and a Chickpea Fritter). We’ve hired a design firm to help us with some very specific challenges we’re facing. We never really landed on an “icon” style logo. And we need one badly. For blade signs. Did you ever notice Clover restaurants are sign-less? And for our app. We hired Perky Brothers.… Read More
10 May, 2019: A shout out to Scott who has been doing amazing things at Clover for years now. He’s been promoted to Area Manager, and we couldn’t be happier. If you’re a customer of Clover LMA you probably know Scott. He helped us open that restaurant and has been running it since. Before Clover Scott worked in fine dining… Read More
8 May, 2019: Carlos has 3 customers. George Howell. A former employee of George Howell. And Starbucks. Starbucks doesn’t blend coffee from Montecarlos. It’s part of a program they have to bring super premium “black apron” coffees to some of their cafes around the world. (Recently it was sold in Tokyo Starbucks for about $30/ lbs. It’s sold out.) Pretty… Read More
7 May, 2019: You’re looking at over 100,000 coffee plants. They will all go in the ground in 2019 at Montecarlos. We stopped by this outdoor plant nursery late in the afternoon. You can see the sun getting ready to set behind the trees in the background. I couldn’t believe the scale of this. Can you imagine? 100,000 plants? Each… Read More