You’re fired
ayr
February 18, 2011
I’ve only done this twice in the past: Today I fired a customer. This super aggressive guy came in (details follow):
I’ve only done this twice in the past: Today I fired a customer. This super aggressive guy came in (details follow):
This is the bathroom at a location of the most successful fast food company in the country right now (no, it’s not us). You might
As with most pictures of Chris this one is a little fuzzy. If you haven’t met him, Chris is the one running Harvard Square. The
I was invited to a press event this past Saturday. First time I’d been at one of these things.
We’ve struggled over the past few years trying to figure out how to deal with press. I tried saying no, that didn’t work very well.
At Harvard, we pour our coffee beans into these quart deli containers (one is always Barrington, one is a different roaster we’ve visited) before we
I always do a double-take when I see MIT regulars at the Harvard store. Jesse was one of the first Clover customers I met, he
Here’s someone who’s helping us with our kids menu. She came to Harvard yesterday with her family for kids day and made a Valentine. I
If you’re by Harvard this Saturday, 2/12 with your kids, we’ll have a little kids day set up. We’re trying to make these a monthly
That’s Lucia talking to supervisors about how to talk to you all. Alright, maybe that didn’t come out too clearly. We’re growing, which is great,
