Posts tagged Operations

From the archives

Popcorn soda

12 September, 2013:   Michael Sutton (Clover BUR general manager, formerly of O Ya) had an idea for popcorn soda. Pretty crazy, right? I asked him what that would be. He thought we’d just blend popcorn into the soda syrup. I thought it was a crazy idea, but it stuck with me. The other evening at the beer launch at… Read More

From the archives

Clover Nation

10 September, 2013: Rob does the food pack for all our locations. He’s the one responsible for making sure that each location gets exactly the right amount and right kind of food each day. It’s a big deal since we feed thousands of people a day. At the very end of his shift (usually around midnight) he writes an email… Read More

From the archives

MIT back: ran out of food at 12:37pm

31 July, 2013: We expected a busy day at MIT. But we were totally unprepared for this. The lines were massive. You were all so kind and happy and patient (as our wait times started to build). We ran out of food. First it was tomatoes, then cabbage, then onions, then falafel, lemonade, iced tea, hibiscus, fries. I gave refunds… Read More

From the archives

Mexican candy soda

30 July, 2013: When I was in junior high I was at a boarding school. I was a day student, meaning I got to go home to my parents at night. But most of my classmates were from far away places. I remember this Mexican candy friends from Mexico brought. Candy was contraband at my school, so we had to… Read More

From the archives

Did we say Wednesday? We meant Thursday…

23 July, 2013: [UPDATE: Our opening today is pending pre-operation inspections by each town. So far, none of these have been completed yet. So hold tight, and stay tuned for updates. Super sorry for the fits and starts, we want to get everything perfect before we let you in the door!] This is Dave. He thinks I’m doing a good… Read More

From the archives

New paint rainbow

22 July, 2013: When my wife Brooke is feeling down she looks for rainbows and they make her feel better. I love that. This little rainbow came in a text from Vincenzo today. We’re going to color-code our Kitchen facility to distinguish between areas meant for different activities. Red for dirty dishes, green for clean dishes, blue for receiving, grey… Read More

From the archives

Things are getting better

19 July, 2013: OK, finally, I know a bit. Let me precede this by saying: the investigation continues and is not complete. We don’t have any conclusions about anything. We had a big meeting with the state inspectors today. It isn’t that satisfying, but at least we know a bit more. Now I just have to remember what they said.… Read More

From the archives

John dons a tyvek suit to collect samples

17 July, 2013: John’s our Director of Finance and Control. The suits he wears aren’t normally white. He’s been doing an awesome job over the past few days helping the inspectors and public health officials from the state move the investigation forward. Right now we’re waiting for lots and lots of samples to come back. We’ve gone through potential vectors… Read More

From the archives

Six men struggle to get Clover pita oven into the kitchen

6 July, 2013: After 23 days at sea, the pita oven arrived from the Middle East. I bet this oven has seen more in its life than I ever will. Soon it’s going to be responsible for making 1000 pitas every hour in the early morning Cambridge light. We almost had to remove the doors of the kitchen to fit… Read More