Posts tagged Operations

From the archives

Sandwich launch mess-up

8 July, 2015: I remember when I used to apologize for our food screw-ups daily. That doesn’t happen anymore, thankfully. We have better systems in place, more safe guards, people who are better than me at catching mistakes. But occasionally one slips by us. I ordered the new Broccoli Strawberry sandwich yesterday excited to try this. I’d had it at… Read More

From the archives

This is what Kashering looks like

23 June, 2015: I’m not Jewish. I was raised going to a small New England brick congregationalist church a couple of towns over from where I grew up. But I’ve wanted Clover to be Kosher for a long time. I had a colleague at McKinsey who kept fairly strict Kosher, and I was shocked what a nightmare it was for her to… Read More

From the archives

Clover Cambros

22 June, 2015: We’ve been working with the company Cambro who makes the containers we use. When we first got them to send somebody to visit Clover their jaws dropped. We use Cambro unlike any other customer they have. Cambro is the Rubbermaid of commercial kitchens. But at Clover I wanted to commit to a food system that would minimize… Read More

From the archives

Clover NEW update: MBTA battery bank

20 June, 2015: We’re going to get this location on Newbury open. I’m determined to make CloverNEW happen. Sorry it has taken like 4 years. The other day I got a tour of the power substation that’s right behind our site. Really cool, right? I think you could fit every one of our restaurants under this one roof. I had no idea… Read More

From the archives

Clover DC: update

19 June, 2015:    So some of you have been wondering and asking what is up with DC. I was down there a bunch last summer but haven’t posted on our plans for a while. We backed out of a location last September just before signing lease. So you might be wondering what’s up. We’re committed to DC as our… Read More

From the archives

(Clover)RED

16 June, 2015: So there’s a big (PRODUCT)RED event going on at DWY tomorrow. You don’t see us at too many of these fundraising events. There’s a reason, we have a really singular focus. We’re making the world better by serving cleaner food and that’s all we do. We’re able to achieve so much by staying so focused. But in this… Read More

From the archives

I want Massachusetts to grow grain

15 June, 2015: Chris, his son, and I went to visit Four Star the other day. Not sure who is happier in this picture, Chris or his little buddy. Four Star is a farm that is literally a couple of miles from where I grew up in Western Mass. I used to ride my bicycle by their fields on the way to… Read More

From the archives

Trucks are back

24 April, 2015: I may have scaled the side of our truck the other day and stood atop to take this picture. Look at that, isn’t it wonderful? See that in the picture? When we opened our truck at Dewey Square we were the first modern food truck in Boston. At that point there was a Frosty Truck, and 2… Read More

From the archives

Credit only on trucks

23 April, 2015: Starting 1 May we’re going to move to credit cards only on the trucks. OK, I’ll admit I’ve never seen this anywhere. And I had to look up if it’s even legal (it is). And we’re giving you a few days to get your plastic ready. I hope you’ll all be happy with the change. I took… Read More

From the archives

HFI Hiring

22 April, 2015:   That’s a picture I snapped of Shane, our GM of HFI, interviewing a candidate. We’re doing something completely different with hiring for this restaurant. In the past, when we opened a truck, or a restaurant, we seeded that location with folks from around the company. So Kendall was opened by a crew of experienced Clover employees.… Read More