23 February, 2010: My first day at Clover, back in August, was also the last day of order-taking by pen and paper. The next day, we got our POS system, with a server, an iPod Touch for order-taking, one at each sandwich station, and one for the expeditor, the person who hands out your food. Yesterday the server wasn't working… Read More
11 February, 2010: I've got a few apologies to make. First, for Jeremiah, who should be writing this, we screwed up the other day. We were short staffed, we didn't get everything prepped in time, we had a staff member call in last minute to say she wasn't coming, it was a perfect storm. A perfect storm that had a… Read More
16 December, 2009: Those of you taking advantage of our late hours have noticed my trip cord. I ran an extension cord to our tree lights and it was a serious inexcusable hazard to night walkers. I became scared we would trip a pregnant woman, or worse, our favorite customer Julie, so I took charge and safety-d it up. Read More
8 September, 2009: I ran out of Clover hot cups. One of the challenges of operating the truck is that if we don't pack something, that's it. For example: no lettuce? No BLT, no BBQ. No potatoes? No fries. No hot cups? No coffee. Well, in this case we were bailed out by our friends down the street. Stealth coffee. Read More
3 September, 2009: If you read this blog consistently you know that we embrace our screw ups. But we like them to have low or no cost. I made one mistake early on that has cost us all dearly. It has to do with the design of the window in the rear. Basically it's the perfect height to knock everyone's… Read More
15 July, 2009: By accident a couple of bad Quinoa salads went out the other day. They were burnt, and we did not intend to sell them, but a few of you may have gotten stuck with them. If you had a bad quinoa experience please come talk to me and give us a chance to try to make it… Read More
15 July, 2009: Where have we been? Having adventures. We'll start with this one: the other day somebody (it was likely me) drove under something too low. Was it a tree? A hanging clearance sign? We don't know. It knocked our vent off. So this image is of me on top of the truck, replacing the exhaust fan. Read More
30 June, 2009: It's too complicated to explain how this happened, but yesterday between our commissary and Kendall we dropped the credit card machine. I should say "I," I dropped the machine. Thanks for insurance, something I had the foresight to include with all electronic devices in the truck. They are overnighting me a new unit, so credit cards should… Read More
9 December, 2008: I bought a couple bricks of vegan cheese to try. I'm sorry to say I just can't stand this stuff. It stinks first of all. Smells like a grease trap, and if you don't know what that is you're lucky. And it doesn't melt, don't listen to the claims. I'm putting this in the "better to go… Read More
6 November, 2008: We intended to have a new soup and sandwich today, but only pulled off the sandwich due to an accident. Look for us early tomorrow. We're ready to have our best day ever, and will have oatmeal for anyone who stops by in the morning to say hi. Read More
5 November, 2008: We thought we'd try a new system to track orders. It didn't really work. I had to reach across the workspace too often, and the buttons got confused. The idea was to move magnets across the board you see in the picture. We'll keep trying. Read More
14 October, 2008: Due to some design issues that appeared insurmountable I was ready to give up on the awning. The only reason it is going to become a reality is that so many other people wanted to see it happen. John put serious time into working and re-working the design. But we still had a mechanical hang-up neither of… Read More