Posts tagged Operations

From the archives

Bumper crop

20 October, 2016: As I’ve been building Clover I think about the capabilities we’re building as a business. I think of our company as a complex organism. I imagine myself an observer: what is this organism capable of? We’ve been working really hard on building the ability to respond really rapidly to bumper crops. The idea is simple: when farmers… Read More

From the archives

Clover sales mix

12 October, 2016: I’m preparing some documents for investors and I’ve taken a crack at breaking down our sales mix. This is roughly where it has been for a while, but I’m not sure I’ve shared on the website and I thought you all might be interested. About 93% of our menu items exist on our menu for a limited… Read More

From the archives

Who knows Clover?

30 August, 2016: When I first started testing our menu at the MIT truck back in 2008 I was hoping Clover would become something important. I’m hoping we’re still in our infancy, because what I have in mind goes way beyond what we are today. But I never ever thought I’d find fans recognizing Clover in the middle of nowhere. I’m… Read More

From the archives

Lucia thought this wasn’t such a good idea

22 July, 2016:   She was too polite to say it was awful. People walking down the street are trying to open the door to this room. Then turning dashing across the street when it doesn’t open. I don’t know, maybe they’re trying to join me but then felt embarrassed or confused. Customers ordering lunch are scratching their heads. Stacia,… Read More

From the archives

What is composting?

9 June, 2016: OK, I’m in a better mood today. But still posting pictures of trash. Sorry, we’ll get back to edible food soon. But I think part of this effort is sharing the raw reality of building a business, and I think this topic is super important to share with everybody. So many folks have been reaching out regarding… Read More

From the archives

Death of composting

3 June, 2016: Yes, to take that picture I had to stick my phone in a trashcan, or more specifically a compost bin. I’m trying to keep my cool but I’m not doing a very good job of it. Savethatstuff, our composter, is not composting all of the compost they pick up from our restaurants. And they haven’t been for… Read More

From the archives

The ragman cometh

23 May, 2016: I remember taking rags every week from the MIT truck to the tiny laundromat underneath Cosi in Kendall Square. The proprietor was Persian so I think he liked me best out of all the employees on the truck. Back then we had a tiny bag of rags to give each week. Fast forward 7 years and we now… Read More

From the archives

Carrot sandwich stock-outs

18 May, 2016: Sorry if you’re one of the customers who has tried to get Paul’s new Carrot Sandwich and been disappointed. The reason is: ovens. We have been roasting an insane amount of carrots back at the kitchen. The sandwich has been so popular that there aren’t enough hours in the day and enough racks in the oven to… Read More

From the archives

How we accidentally brought RI Mushroom Co to Russo’s

5 May, 2016: Did you try the Golden Oyster Mushroom we were testing today at DTX? This whole mushroom experiment has gotten out of hand. We no longer have the space at the HUB to store all the mushrooms you guys are eating. So Chris and Wanda worked out a deal with Tony Russo, where Rhode Island Mushroom Company can deliver to Russo’s and they… Read More

From the archives

Sufjan Christmas, laughing, and crying

1 April, 2016: I’m at HSQ. It’s my last day working here in the office I helped build (I put the floor in and did the walls) back in 2010. Back then we asked the question: can we run a Clover restaurant? HSQ was more than a prototype, it’s was a flexible space in which to build and test prototypes. This is… Read More