Posts tagged Training

From the archives

What is this?

11 April, 2019: Eggplant has not been perfect lately. We’ve seen over-frying, over-and-under salting, and not cutting to the proper thickness. So what does this have to do with improving eggplant at Clover? These are Eggplant measurers! If your eggplant fits in the second-largest slot, it’s been cut to the correct thickness. We have Chris Strange to thank for this… Read More

From the archives

The importance of how we say things

21 October, 2016: I took this picture of the whiteboard in my office. We were talking about language at our weekly staff meeting. We have 290 employees. And we’re understaffed. When we fix our staffing issues that’s 340 people making Clover a daily reality. Next year this time it’s likely to be over 700. We’re building community. But not just with… Read More

From the archives

How we accidentally brought RI Mushroom Co to Russo’s

5 May, 2016: Did you try the Golden Oyster Mushroom we were testing today at DTX? This whole mushroom experiment has gotten out of hand. We no longer have the space at the HUB to store all the mushrooms you guys are eating. So Chris and Wanda worked out a deal with Tony Russo, where Rhode Island Mushroom Company can deliver to Russo’s and they… Read More

From the archives

Tearing everything out from the walls

7 April, 2016: Sara was one of the first employees hired at CloverHSQ in 2010. Chris had her working drinks station for 3 hours a week at first. Now she directs our entire training program. Sara and the employees in this picture had the fun task of cleaning out HSQ1 for movers who came Saturday to move everything into storage. They boxed.… Read More

From the archives

April fools at Clover

1 April, 2016: Today for a good part of lunch at Kendall and Newbury, the only sandwich available was the BLT. At Brookline Village, Shane started making breakfast so he’d have something to feed customers. Sorry all, this was not an April Fool’s joke. We really didn’t mean to run out of so many items today. We had a series of… Read More

From the archives

Can CloverHSQ wait times survive the class of 2019?

1 September, 2015: CloverHSQ has never been more popular. I’m not bragging, it’s just fact. It’s due to a lot of things, some amazing food and amazing leadership by Lynn, the manager there. I was taking orders and I could feel the excitement in line. Freshman advisors were bringing in their advisees for iced coffee, sharing this place that they had… Read More

From the archives

Clover Clean

21 July, 2015: This is a message I shared with our employees the other day. I think it’s really important to our company and thought I would share it with all of you wholesale. This is the first step in a journey we’re going to take together as a company over the coming year. It’s the culmination of ideas I’ve been… Read More

From the archives

Manager learning

16 July, 2015: About 3 years ago we started working in earnest on our training programs. At this point everybody in the company is trained (to their level) and we have a full time trainer role (Sara). If you’re curious about our materials stop by our “Careers” tab of the website and check out the “Teacher’s Training Guide.” We update… Read More

From the archives

Tarragon Sandwich Testing at CloverKND Thursday 2/19

19 February, 2015: Chris came to the Food Dev meeting the other day with a spectacular tarragon sauce. Tarragon is an herb you find in French cooking. It’s slightly licorice-y, but very savory. And we think there’s a sandwich in there somewhere. We’ve made a version that incorporates Maine oats and a Chip-in Farm egg… If you’re into trying new things, come… Read More

From the archives

Eat Clover Hasty Pudding at Harvard’s Hasty Pudding Parade tomorrow

28 January, 2015: Amy Poehler is being named Woman of the Year by the Hasty Pudding Theatricals, and our truck is in the parade. We’ll be handing out apple fritters, hot mulled cider, and two versions of hasty pudding: a cornmeal, butter, molasses pudding and a bolted wheat, onion, clove, and cheddar pudding. Want to join? The Woman of the… Read More