Posts tagged Values

From the archives

Lucia thought this wasn’t such a good idea

22 July, 2016:   She was too polite to say it was awful. People walking down the street are trying to open the door to this room. Then turning dashing across the street when it doesn’t open. I don’t know, maybe they’re trying to join me but then felt embarrassed or confused. Customers ordering lunch are scratching their heads. Stacia,… Read More

From the archives

Communicating with environment

13 September, 2014: Early on I set a course of transparency for Clover. In 2008 this mattered to a few customers. Now in 2014 it matters to more of you. I think in 2020, when Clover is sweeping the nation, I think folks simply aren’t going to tolerate opaque food systems. In my view this world of smoke and mirrors that… Read More

From the archives

Sharper Clover

28 July, 2014: Everybody who knows me knows I love things that are sharp and things that are fast. Knives can be both. And they’re just beautiful. I find myself dreaming about them. I picked a picture of a Dexter knife for this post. This is the utilitarian workhorse we use at Clover. Dexter is a MA-based knife company. Historically… Read More

From the archives

John dons a tyvek suit to collect samples

17 July, 2013: John’s our Director of Finance and Control. The suits he wears aren’t normally white. He’s been doing an awesome job over the past few days helping the inspectors and public health officials from the state move the investigation forward. Right now we’re waiting for lots and lots of samples to come back. We’ve gone through potential vectors… Read More

From the archives

You’re right

2 July, 2013: Vincenzo is working on developing our next sandwich. It’s one we had on the menu last year. Pepper relish (made in house daily of course), Grafton Cheddar, cabbage, summer squash. It’s perfect for this time of year, that’s the stuff we’re buying from the farms right now. So at the last food development meeting Enzo brought 2… Read More

From the archives

Raises for all hourly employees

1 January, 2013: I’ve got great news for the new year: effective today all hourly employees (excluding provisional) will get a raise of $0.25/ hour. The last pay increase we put in place was a $1.00/ hour increase for Team Leaders that is linked to monthly inspections. That was back in September. Since then I’ve been wanting to put in place… Read More

From the archives

Clover comic book (yes that’s Mr. Pita in the corner)

15 August, 2012: Antoria (HSQ) here. You might have heard we’re doing a lot of training right now. Part of the new training program for team members is a comic book about Clover’s history, values, and purpose. New hires will be issued the comic book on their first day at Clover. I found out early on that Ayr and I… Read More

From the archives

Does your Clover whiteboard look like this?

15 August, 2012: We’re working through a bunch of training. We want to make sure everyone at Clover has the tools to succeed at every part of their job. This means being confident in making a perfect chickpea fritter and also in writing a perfect whiteboard. I made these spec sheets by writing up a sample board, using colored marker… Read More

From the archives

No really, that’s Enzo

31 May, 2012: When I first handed a wrench to Enzo (MIT) you would have thought it was a slug, or something gross. He didn’t even want to hold it in his hand. Vincenzo was a chef at the Four Seasons before Clover, and fixing things, using tools, all of that, just wasn’t how he thought of himself. He came… Read More