Posts tagged Operations

From the archives

4 years 1 slab

20 November, 2015: So the MBTA first approached us asking if we’d consider operating at the end of Newbury St. over 4 years ago. Yeah, you read that right. This has been a long-term infrastructure project : ) I’m happy to announce that the concrete is finally poured. The spot many affectionately call the “crack slab” is now a fresh… Read More

From the archives

Clover seeks CFO

11 November, 2015:   We’re ready to hire a CFO. This is a pretty exciting moment. I suspect the best candidate for this role (a) eats at our restaurant and (b) is not in the food industry. But I know it’s going to be a tough role to fill. We’re very careful about who we bring into Clover and this… Read More

From the archives

Pay and prices: setting a date

10 November, 2015: Hi all. Time for an update on pay and prices. We’ve set a date for the first increase: 11/14/15 If you hit CloverHFI Friday at 11:59pm the ridiculously popular Brussels Sprout sandwich will be $6.54 ($7.00 even with tax). If you hit CloverHFI at 12:01am Saturday morning that same sandwich will cost $6.78. And the staff working to get you… Read More

From the archives

Whole Foods person #2

6 November, 2015: This is an early photo from Paul sampling at Whole Foods Market, Ink Block. A couple days after he started the sampling program Paul asked me if he could get some help. The line was building and he felt “wait times were too long.” I love this. We’re obsessed with wait times at our restaurants, and I… Read More

From the archives

Bread recipe development

5 November, 2015: We’re a few iterations into our bread recipe development. And without question it’s the best bread we’ve served at Clover. But I think it can be oh so much better. And now that you’re all rabid for that Brussels Sprout Sandwich (and the Japanese Sweet Potato) I’m antsy for our bread to make that next step. When I… Read More

From the archives

Please don’t be mad!

3 November, 2015: Bear with me, I have 2 messages to deliver, both under the heading “please don’t be mad!” I. We don’t have Brussels Sprouts sandwiches to sell today. Take a minute. Take a breath. It’ll be alright. What happened? We received a shipment of Brussels from one of the farmers that supplies us that wasn’t up to our standards.… Read More

From the archives

What’s up with CloverNEW?

1 November, 2015: Many of you are wondering what is happening with Clover Newbury St. Yeah, me too. Here’s the short update. The MBTA approached us in 2011 about building a kiosk at the slab (affectionately known as the “crack slab”) on the end of Newbury. Some of you saw the “coming soon” sign the MBTA put up there 2… Read More

From the archives

It’s working

29 October, 2015: We’re selling Clover at Whole Foods Market. We’ve been doing this sort of quietly for about a month. Why quietly? Because I’ve been uncertain it would work. We’re very controlling when it comes to our food. We like super super fresh. As in we don’t cut the tomato until you order the sandwich. And we don’t keep… Read More

From the archives

Weak Sharans

26 October, 2015: We have been sending out wrong Sharan sandwiches for the past week. A bunch of you have noticed the Sharan hasn’t been as spicy as it should be. It should burn your lips as you finish the sandwich. If you got one of these mild Sharans, we’re really sorry. Tell your order-taker, and we’ll get you a… Read More