Clover is now on DoorDash and Uber Eats. Pre-pandemic we were really wary of these platforms – they take big fees from restaurants and can cause a lot of harm to smaller operators, and we were worried about people first encountering us on a third party platform, rather than in-person (best way) or via our own app.
Then we talked to a few industry friends and found out that a huge percentage of their business is now done through third-party delivery platforms. Like 30% at some restaurants.
So now we’re on Door Dash and Uber Eats and we’re serious about making the experience great. We have iPads for each one, and our kitchen crew gets notified with an audible ding whenever an order comes in. If you’ve ordered from us via these “third parties,” let us know how it was. Food delivery is here to stay and we’re happy to be able to send chickpea fritters to your door.
I was browsing one of our listings the other day and I couldn’t stop laughing. Some sort of AI has sucked in random elements of the Clover blog and listed them as the heading of our menu at different locations. This one is from a decade-old post called “why the name Clover.”
In a way, it’s so strange that I almost like it. Sometimes we get flak for being a little bit confusing or TMI in our tone – but this is a whole other level. We’re going to get it taken down but I wanted to take a screenshot before we do.
Maybe some DoorDash users will now know how the name Clover came about! It’s a cool story!