We’ve turned on tipping. The bottom line: our staff are taking home a lot more money each week. That’s great. And it’s why we’re taking tips now.
I’d held off on this for a long time. There is so much about tipping that is nasty. But I think technology has allowed us to avoid most of the pitfalls, and there is just no way I can get this much money to our staff any other way right now. So here we are.
If you have any feedback about the tips feel free to reach out to me directly or anybody else at Clover. We’re trying to be thoughtful about the introduction. We tested it for a long time at CloverDTX before going company-wide.